Clean Up of VAO uninstall

Hi there,

Several people asked me about this recently so I thought I better share my info.  When you uninstall VAO, there is still some things left – like the SQL database.  So here is my info on doing an uninstall so that it is possible to install VAO again on the VM. If you do the uninstall you will not be able to install VAO again – it will error out when it hits the database.

I have had to do this in my lab as I need to reuse VMs and protect my investment in MSDN licenses. So here is the form I use to help remind me of what to remove.

Server Name:
Version uninstalling:
Prepare to clean up
  • clean up replications
    • remove jobs,
    • remove replicas
  • clean up virtual labs
    • In Veeam
    • In VMware
  • Clean up virtual switch(s) from virtual labs
  • Remove any remote VBR hosted VAO agents
Uninstall everything
  • VAO
  • VBR
  • Remove any other Veeam components not gone yet like Backup Transport or Mount Service
  • May have to remove some other components such as – VAL, VAW.
  • Remove SQL and SQL related stuff
Remove SQL Veeam VAO database
  • in Program Files, sqlserver, veeam database folder structure – if you are using embedded SQL that is, and if not the external SQL server will have VAO, Veeam Backup, and ONE databases to remove.
Cert clean up
  • use certmgr.msc, Trusted Root Certificate Authorities, Certificates folder, and look for your server name,  and delete it, there may be multiple, but delete all.  There may also be a backup one, and delete it to. Generally one Veeam backup, and 2 or 3 with same name (of your VAO server).
Folder clean up
  • Confirm in program data folders Veeam gone
  • Confirm in program files folders Veeam gone
  • confirm in program files (x86) Veeam folders gone
  • Confirm Veeam data folders (repositories) are empty.  Likely several have something in them like vPower.
Backup Job Cleanup
  • Did you do any failovers, where the plan was protected after failover?  If so delete the jobs created from the template.
  • empty trash
  • restart

If you have questions or comments, let me know.  I will keep this updated as things change.

BTW, if you ever uninstall VAO because you are angry with it, please reach out to me.  I am the product manager of VAO and would love to learn what you don’t like about VAO – so I can improve it.


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