Piper Update #1 – external access

Hi everyone,

In this I reported how much I liked Piper.  Well, things have gotten a little odd.  What I reported is correct.  But I wanted to share what I have found during a week or so of use.  Including while I was traveling away from home.  First I need to mention that it did not work outside my house.  I was a little surprised since I have a number of other home automation and security tools and they do.  I was only a little surprised since I noticed during the setup it set some ports in – I think – my Apple Wireless.  So I knew things were different.  It turns out that a quick check in the Piper forums confirmed this issue and the solution.  I had to map a TCP port – 7477 to Piper.  That was harder than it sounds as I did not know what IP address it was using, and my firewall will not map an open port to all or no IP addresses.  Which makes sense.  I checked my DHCP server and found the IP address Piper had used.  Not hard since the name of the Piper appliance is in fact Piper.  Once I had the the rule in place I tested it.  The first test failed but I think it was due to me being too close to the house and Wireless impacting things.  From the airport, or here in San Francisco it works fine.  I should point out that if your firewall is UPnP capable you will not have to work through this silliness.

I really like this product.  I like how it provides more info – like inside / outside temperature, humidity, and yet it monitors sound, and motion as well.  And the rules are simple but cover off a lot of different situations without complexity.  When it can handle more than one Piper, which is supposely this month I will buy another.  They are also working on geofence enable / disable of security.  So that is pretty exciting too.  And I have a number of Z-wave devices that I can attach to it so that is pretty exciting too.

BTW, I talked to support.  Turned out it was the QA guy.  So pretty handy and it was smooth as well.  Also, I am tagging these articles about Piper with the tag Piper to try and make it easier for you folks to browse.

Michael

=== END ===

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Posted in Home Automation
6 comments on “Piper Update #1 – external access
  1. llcooljayce says:

    I am looking at purchaing a Piper as well. Is there a user forum for Piper consumers to talk about issues?

  2. Alex says:

    How can I map a TCP port 7477 to Piper? Should it be done on my android tablet or somewhere else?
    And how to find what local IP address Piper is using?

    • In my world, I did this in my firewall. The Piper support guys can help if this is complex issue in your lab. I found the IP address by looking in my DHCP scope but not sure how else to find it. Again Piper support should help with that.

      Michael

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