Moving to a new iPad

In my case I have one of the new 10.5 iPad Pro’s and I am quite excited about it.  I am normally very fond of iPad’s but this is  a very powerful iPad, and with a bit more screen real estate that means I can do more with it.  I understand I can use the big iPad Pro 29W chargers with it to charge even faster too, and I am told the Pencil works better with it.

Update: I am using this article now with a 2018 iPad Pro 11″ and iOS 12.1.1.

Lets get started!

But there are a variety of ways to get your world to a new iPad and I have listened to people lately do it the hard way so I thought I would share my way which is much easier and I think safer.

  • Do App updates that are outstanding.  We do want a good backup after all.
  • Once you have your good backup, you should confirm what Amazon / Netflix / Apple videos you have.  You will need to re – download most of them later. Your stats on what was watched is not lost.
  • You should first make sure you have a good sync – mostly to make sure your iPad is healthy.
  • Next, using iTunes do an encrypted backup of your old iPad.  While most of your backups can be in the cloud – which is in fact good – they do not contain everything.  If you do an encrypted backup they include much more. I understand the screenshot below looks odd.  You need to do This computer click first, then select Encrypt, then select iCloud again.  What this means is you will get iCloud updates, but when connected to your iTunes you will get encrypted backups as necessary.

Notice in the screenshot above that the Encrypt local backup is enabled?  And see how it mentions that passwords, Health, and HomeKit data will be included as a result of the encryption?

  • Once you have the backup of the old iPad turn off the old iPad and leave it off.
  • Now start up your new iPad and answer all the questions.  Once you get to the end, and have a choice that allows you to restore from iTunes you need to select that. Be aware, you will be prompted to hold your iPad (or iPhone) close to an existing and working device.  Skip that for now and do manual setup.
  • Connect your new iPad to your iTunes via cable.

You will get prompted for which backup to use.  Make sure you pick the right one and the right date / time.

  • I hit an issue when I tried to restore. I was told I could not restore since the iOS version on the new iPad was older than my old iPad.  I only had to disconnect, and re-connect the cable and wait, and I was prompted to update my new iPad to the latest OS, which when it was done I was able to restore with no issue.
  • It will take a while and a restart or two.  Plus it will not bring all your applications back. The apps will be downloaded fairly quickly over WiFi.

I had a lot of software and it took less than 1.5 hours to get my new iPad working, and my old iPad cleaned up.

BTW, and important, once your new iPad is working I suggest you go log out of iCloud on your old iPad, followed by logging out of the App store.  I also do a complete reset on it so that it is ready for the next user.

  • I also suggest once your iPad is finished, and before you start testing things, to restart the iPad.  I did not and had all the issues I mentioned below (one time but not the second or third).  Many or most were fixed with a restart so I suggest you do it here proactively. Of note, on another migration time someone moved to a new iPad using these instructions they did not have the issues that required a restart.

Problems I had, and solved!

Problems I had once or more.

  • I hit an issue when I tried to restore. I was told I could not restore since the iOS version on the new iPad was older than my old iPad.  I only had to disconnect, and re-connect the cable and wait, and I was prompted to update my new iPad to the latest OS, which than allowed me restore with no issue. This was when my old iPad was at 12.1.1 and the new iPad was 12.1.
  • In addition, when I went to the iPad Pro 11 inch I found that Amazon, and Netflix did not have the TV or movies, so I had to re-download.  Apple had two of four movies but that was it.
  • I had to re-log in on Evernote and NetFlix.
  • One ready had an issue when they connect the new iPad to iTunes.  They got an error about cannot do if OS is old.  This should not happen.  But if it does what works is:
    • Stop working with new iPad.
    • Upgrade newest iPad to newest version – in our case it was 10.3 and had to be upgraded to 11.0.2.
    • Redo your encrypted backup – just in case.
    • Plug your new iPad to iTunes and continues as above.
  • Amazon (Video) was confused afterwards and said I had network errors.  So I logged out of Amazon. The reset of the iPad fixed that issue.  Still need to log in but now I can. Once logged in I still had to download. In another use of these instructions a relatively recent version of Prime Video did not have this issue.
  • Slack knew my teams but could not seem to connect. A restart of the iPad fixed this issue.
  • Twitter could not connect.  A restart of the iPad fixed this issue.
  • My email was present, but it could not seem to connect. A restart of the iPad fixed this issue.
  • My iBooks needed to be set up again but that did not take too long. This was not fixed by a restart of the iPad, but it did not take long after you I said to use the cloud.  Even found my right page.  I think that this maybe was fixed by a restart actually.
  • Kindle Reader did not preserve my credentials so need to log in again. Still need to log in after the restart and it synced right away and brought everything back fine.
  • Evernote did not have its password preserved so I had to log into it again.

Test time

Here are some things I did to test my migration.

  • Did I see the latest tweet or Slack message?
  • Could I see and send email?
  • Did you see the iTunes video(s) you expect?
  • Icons in the right place?

All of these turned out good (yes) for me.

I also suggest that once you iPad is ready do not charge it until it is almost dead.  That is a good way to help your battery life.

Links

  • Here is an article that highlights some of why I bought this new iPad (iPad Pro 11). Here is another article, and one more.
  • Details on restoring your iPad (or iPhone / iPod) to factory settings.  Good to do when you want to hand your old iPad to someone as their new iPad.
  • Here is some info on why I bought this 10.5 iPad Pro.

Updates

  • 12/15/18 – used this with another new iPad and did some updates. The new iPad was a 2018 11 inch. I had hardly any issues, and I love the new iPad.
  • 10/9/17 – cleaned up the grammar and spelling, plus added in the odd issue that was reported to me.

Hope that this helps,

Michael

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